FAQ

 

What exactly is Advanced Urgent Care?

As an emergency room alternative, Advanced Urgent Care (AUC) stands ready to meet your unscheduled medical needs. From minor problems such as cuts, earaches and flu symptoms to more serious emergencies like abdominal pain, shortness of breath and fever, we are here to help. Our experienced team of Emergency Physicians is backed by an on-site lab, x-ray, ultrasound and CT scanner, so we can quickly, efficiently and affordably treat most medical complications.

Do I need to make an appointment?

No appointment is needed to be examined. However, the last walk-in patient must arrive by 7:30 PM. For patients in need of diagnostic testing (e.g. CT scan, x-ray, calcium scoring, lung cancer screening, ultrasound or blood work) please make an appointment or have your referring physician call us ahead of time.  

What should I bring to my visit?

Please bring valid identification, your insurance card and any pertinent medical records.

Hablas español?

Si, hablamos español.

I don’t have a primary care doctor. Can I still come to AUC?

Absolutely. We are here for your urgent medical needs. 

How do I know if I need the hospital ER or AUC?

If you feel that you are in life-threatening condition or in need of an ambulance, please call 911. For virtually all other health issues, we can help.

What is your average wait time?

Unlike hospitals who can keep you waiting for hours, or primary care physicians who can be booked for weeks, our average walk-in wait time is 22 minutes. 

What can I do while I wait?

We proudly offer free Wi-Fi, live television, a substantial magazine assortment as well as coloring pages for children. 

Do you have parking?

Yes, we have a sizable free parking lot. 

Will my medical insurance be accepted?

We accept most major insurance plans including: Medicare, Blue Cross / Blue Shield, Cigna, Tricare, Aetna, United and Multiplan. We are sorry, but at this time we do not accept Medicaid. 

How else can I pay?

We accept credit cards, debit cards and cash. For cash-paying customers, we offer our services at a discounted rate (see below). Our cash pricing is also posted upon entry into our facility. 

 

 cash pricing 7/2017